Services: Clearly define the specific services you will provide, such as website design, development, hosting, maintenance, etc.
Deliverables: Outline the expected deliverables, including website design concepts, source code, and final product.
Timeline: Specify the estimated project timeline and any potential milestones.
Client Responsibilities
Content: Clients are responsible for providing all necessary content, including text, images, and videos.
Access: Clients must provide timely access to their servers or hosting accounts, as needed.
Feedback: Clients must provide timely feedback on design concepts and drafts.
Payment Terms
Payment Schedule: Establish a payment schedule, such as upfront deposits, milestone payments, or final payment upon completion.
Late Payments: Outline any late payment fees or interest charges.
Cancellation: Specify the terms for project cancellation and any applicable refund policies.
Intellectual Property
Ownership: Determine who owns the intellectual property rights to the final website (typically the client).
Usage Rights: Grant the client a non-exclusive license to use the website.
Copyright: Clarify copyright ownership and usage rights for any original content created by the company.
Confidentiality
Confidential Information: Define what constitutes confidential information and the obligations of both parties to maintain its confidentiality.
Exceptions: Specify any exceptions to confidentiality, such as public information or information required by law.
Warranties and Disclaimers
Warranties: Disclaim any warranties, such as implied warranties of merchantability or fitness for a particular purpose.
Limitation of Liability: Limit the company’s liability for any damages arising from the services or the website.
Governing Law and Jurisdiction
Governing Law: Specify the governing law that will apply to the agreement.
Jurisdiction: Determine the jurisdiction where any disputes will be resolved.
Dispute Resolution
Mediation or Arbitration: Consider including provisions for mediation or arbitration to resolve disputes before resorting to litigation.
Termination
Termination Grounds: Outline the grounds for termination by either party, such as breach of contract or material default.
Consequences: Specify the consequences of termination, including any obligations to return materials or intellectual property.
Entire Agreement
Entire Agreement: State that this agreement constitutes the entire understanding between the parties and supersedes any prior or contemporaneous communications.